RETURN POLICY:

If you receive a box that appears to have been damaged by UPS, please be sure the driver marks his record that it is damaged, so that J&T can file a claim. Please save the merchandise in the original box and contact us immediately.  We will replace merchandise damaged in shipment.

For all other considerations, please contact us at (619) 423-8200 within 7 days of receipt of your package so that we can resolve any problems or questions you may have.

SECURITY & PRIVACY POLICY:

At J&T Imports Dried Flowers, safe transactions and the protection of your privacy while using our website are among our top priorities.  To help you understand our commitment to security and privacy, we’ve explained our policy in detail below.

Secure Shopping

When you order through our website, www.driedflowers.com, we make it easy, convenient, and very safe. All private information that you send us (including credit card numbers, names, addresses, and telephone numbers) is encrypted so that it cannot be read by anyone as it is transmitted over the internet.

Account Protection

Our website, www.driedflowers.com, uses Comodo, a leading provider of Internet protection services, including digital certification, to secure every transaction. Your order information, for anyone other than J&T Imports Dried Flowers, is encrypted with Secure Sockets Layer (SSL) technology, which makes it impossible for others to view or decode your private information.

COLLECTION AND USE OF INFORMATION:

No Third-Party Use of Your Information

J&T Imports Dried Flowers does not sell, trade, or rent your personal information to any third party.

Credit Card

Your credit card information is transmitted via encrypted code, as described in the Account Protection paragraph above. None of your credit card information is kept on the web server.

For customer service inquiries, please contact us at:

Email: customercare@driedflowers.com
Telephone: (619) 423-8200
Fax: (619) 423-8205

Your Consent

By shopping at our website, you consent to the use of your personal information by J&T Imports Dried Flowers in the manner specified in our privacy policy. However, we have the option to change, modify, or add to the terms and conditions of the privacy policy at anytime.